Growth Performance

    Manager Support Needs Assessment

    A diagnostic tool for identifying where your middle managers need support most.

    Purpose: Manager engagement has dropped to 27% — the lowest of any leadership level (Gallup, 2025). 44% have never received formal management training (DDI, 2025). This assessment helps your organisation understand what managers actually need.

    Instructions: Rate each statement from 1 (Strongly Disagree) to 5 (Strongly Agree). Be honest — this is a development tool, not a performance assessment.

    1.Workload & Capacity

    Assessing whether managers have the capacity to manage effectively (WorldatWork, 2025).

    -
    out of 20

    I have sufficient time to genuinely develop and support my direct reports

    My span of control allows for meaningful management

    I can focus on people leadership without being overwhelmed by individual contributor work

    I have protected time for my own learning and development

    2.Capability & Confidence

    Assessing managers' confidence in core people leadership capabilities.

    -
    out of 20

    I feel confident having difficult conversations with team members

    I feel equipped to coach and develop my team members effectively

    I can effectively lead my team through periods of significant change

    I understand how to build and maintain psychological safety in my team

    3.AI Readiness

    Assessing managers' specific confidence in leading through AI-driven change.

    -
    out of 20

    I understand how AI could benefit my team's work processes

    I feel confident helping my team experiment with and adopt AI tools

    I can make good decisions about when to rely on AI recommendations

    I feel supported by my organisation in developing my own AI understanding

    4.Support & Connection

    Assessing whether managers feel supported, connected, and valued.

    -
    out of 20

    I have a peer group of managers where I can discuss challenges openly

    I receive regular coaching or mentoring support

    I feel that my organisation genuinely invests in my development as a manager

    I feel connected to the organisation's strategic direction and my role in delivering it